New Flooring Warranty and Ongoing Repairs
Rock Solid Flooring, LLC stands by our natural stone, epoxy, and rubber floor covering. Our dedication to quality and integrity ensures that we will take care of your floor as long as you own the property.
New Flooring Installation Warranty
Rock Solid offers a limited liability warranty on all the new floors we design and install. We will come out and repair any faults or damages to your stone, epoxy, or rubber flooring for up to two years (or five years for rubber flooring). We will take care of any problems caused by imperfections in our installation. However, any issues caused by movement of the substrate, or base, are not covered under the warranty as they are outside of our control.
We will continue to provide repairs to your flooring surface should any issues arise. Our flooring is highly durable and easy-to-maintain, so repairs should be very few and far between. Most common issues include movement of the substrate base and vertical edges (such as the front of a stair) which can cause cracking and breaks. Repairs needed outside of your warranty will incur some costs for materials and labor.